2021 was a year of of upside surprises. Although I remain optimistic about the outlook for 2022, there is also reason to be cautious. The Omicron outbreak has provided a reminder that Covid can still throw spanners in the works.
In a higher inflationary environment, the stakes are raised for businesses when it comes to protecting your profit margins. You need to be agile in your procurement practices and in how you price your good or service. I strongly urge businesses to make inflation a top priority in your business planning for 2022.